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MINISFORUM was founded in 2018 by a group of computer engineers who are passionate about advanced technology and design. The Chinese name “Mingfan” is a brand that focuses on microcomputers and related accessories. It is primarily aimed at users who are looking for high performance, portability, and personalized customization.

The brand name “MINISFORUM” combines the two elements "mini" and “forum.” “Mini” emphasizes the small, portable, and powerful characteristics of the product, while “forum” reflects the brand's commitment to creating a platform for technical exchange and sharing. This encourages users to participate in the design and improvement of products and to jointly promote the development of microcomputer technology.

MINISFORUM is committed to providing users with an efficient, flexible, and easily customizable microcomputer experience by offering a variety of solutions to meet the needs of different users in office, entertainment, gaming, professional work, and other scenarios.

Main Brand:

MINISFORUM (Covers a wide range of product types)

Sub-brands:

Atomman (Premium Discovery Series)

Kodlix (Cost-effective product)

MINISFORUM currently includes the following product categories, which can be adjusted according to market demand and technological development:

Mini PC Series

Personal Entertainment Mini PC: Suitable for home entertainment, media centers, etc., compact and easy to place.

Business Office Mini PC: Suitable for office work such as document processing, presentations, etc.

Gaming Mini PC: With powerful graphics processing performance, suitable for gaming/programming

Mini Workstation Series

Designed for professional users such as engineers, designers, and editors, offering powerful data processing and analysis capabilities.

Mini Server Series

Home/Small Business Mini Server: For storing and sharing files and for simple web services.

Data Center Mini Server: Suitable for data center environments and offers high-density computing power.

Tablet Series

A multifunctional product that integrates tablets, laptops, and portable displays to meet a variety of needs such as programming development, AAA games, graphic design, video editing, and more.

Accessories Series

Includes cases, motherboards, portable displays, docking stations, power supplies, and other accessories and peripheral products to meet users' needs when assembling and expanding devices.

Barebone system does not include RAM and SSD, so it does not come with any operating system installed.

Customers will need to add their own components and install the OS themselves.

Except for the Barebone versions, all editions come with Windows 11 pre-installed.

The Barebone versions do not include RAM or SSD; therefore Windows 11 is not pre-installed.

The barebone version does not include a Windows license or product key.

You will need to purchase a Windows license directly from Microsoft and download the official Windows installation media. Then, create a bootable USB drive and install Windows on your barebone device.

After installation, activate Windows using the product key or digital license you purchased from Microsoft.

Note: Windows activation and the Windows license are not included with the barebone version.

If you wish to deactivate your account and no longer receive messages from MINISFORUM, please contact customer service at refurbished@minisforum.com. Once the account information has been verified, we can process the request to deactivate the account.

You can easily view an overview of all your previous orders in the order history section of your account, along with related information, including the order number, order date, order total, and shipping status.

Go back to the login page and select “Forgot Password” to reset it. If you are still unable to log in, please contact customer service to resolve the issue.

Just scroll to the bottom of one of our newsletter emails and click on “Unsubscribe.” Of course, you can subscribe again at any time!

Please check your spam folder. Unfortunately, our emails sometimes end up there. If you cannot find it there either, please send us an email and we will manually add you again.

Thank you for wanting to stay updated with MINISFORUM! Please scroll down on the homepage, and you’ll find the subscribe button.

With the exception of the barebones version, Windows 11 is preinstalled on all versions. The barebones version does not include RAM or an SSD; therefore, Windows 11 is not preinstalled.

The barebone version does not include a Windows license or product key.

You will need to purchase a Windows license directly from Microsoft and download the official Windows installation media. Then, create a bootable USB drive and install Windows on your barebone device.

After installation, activate Windows using the product key or digital license you purchased from Microsoft.

Note: Windows activation and the Windows license are not included with the barebone version.

If you buy 8 GB of RAM, it is a 1X8 GB stick; if you buy 16 GB of RAM, it is a 2x8 GB stick, and so on.

Shipping costs depend on your delivery address. You can view the details of the shipping costs on the checkout page.

Orders are typically shipped directly from the warehouse within 1 to 2 days. You can track your order on the "Order Status" page. If you have any questions, please contact us at refurbished@minisforum.com.
(Please note: The above policies do not apply to hot-selling and pre-ordered products.)

If your delivery address is in a non-EU country, you are responsible for customs duties.

There are three ways to track your Express Checkout order.
1. Track your order in your Personal Center. Please be assured that the tracking information will be clearly displayed in your Personal Center after your PayPal account has been linked to your MINISFORUM account.
2. Click on the “Order Status” button to track your package. Please be assured that the email with the tracking information will be sent shortly after your order number and MINISFORUM account have been submitted.
3. For more options, please see our Shipping Policy.

You can submit a form below directly.

Please let us know within 24 hours of receiving the product. Our customer service team will process your return as quickly as possible.
For DOA devices, we will cover the shipping costs for returning the device.

Please contact our customer service department for returns and exchanges. Our customer service department will assign you a return warehouse based on the condition of your items.
Please note that, except in cases of DOA, we do not cover the cost of shipping the package.

If you are not satisfied with your purchase within 30 days, you may return it for a refund of the purchase price, provided that the product is in good condition, the packaging is intact, and it does not affect resale. Upon receipt of the replacement item in your order, we will arrange for a replacement or refund (excluding shipping costs) as requested. For more details, please refer to our refund policy.

1) Orders can be canceled before the product is shipped or manufactured. However, a 2% processing fee will be deducted for the platform.

2) Customers cannot cancel the order if the product has already been shipped, unless the customer bears all costs for returning the package and a fee of 2% of the goods for the platform transfer.